Choosing the right property management service is not easy. To get the right one, you have to ask yourself a variety of questions to know whether the company is the right fit for you and your needs.
While everybody has his or her own needs, and every property management service has its own unique way of seeing you, there are a number of qualities a great company should have. Below is a checklist of the top qualities to look for in great property management services in Sydney.
– Leadership
A good property manager will help guide you to a successful future. When interview potential companies, ask about who they will send to manage your property and who will be supporting him or her. A good company has a team of experts in training and accounting, engineering, and HR supporting each property manager with best practices and advice making sure that he or she delivers the best services for your property.
– Standard operating procedure
A good property management company should have operational procedures that have been proven to deliver results, which they have acquired through years of experience. You have to ensure that the management service has standard practices they put into place for every building, property, or community they serve. The procedures should include a budget, a transparent financial system, a full audiit of all contractors and vendors, preventative maintenance programs, and solutions. All these are meant to enhance the lifestyle of all the residents in the property, as well as the value of the property itself.
– Financial stewardship
A good company has a internal financial management team that is led by a certified accountant. These team is there to ensure that rigorous internal review and accounting protocols are followed to promote stability and financial health of your property.
– Vendor relationships
A good property management service should have partnerships with quality service providers that are strong and long-held. With these partnerships, the company will be able to negotiate lower rates on regular maintenance and discounts on community purchases, while ensuring that they still maintain a superior level of service they deliver to you and your tenants.
– Communication
Most property owners usually complain about weak communication between them and their property managers. This intern makes their relationship week and service delivery poor. To avoid such disappointments, choose a management service that has a call center that operates 24 hours a day, seven days a week. If you need assistance, it will be easy to reach the company and speak to a professional who will give you the assistance you need.
