Car dealers are free to give a warranty, give it on some components, or give none to used vehicles. In case it offers any, the consumer must demand it in writing. Unfortunately, there are frequent cases in which sellers hide defects to the buyer. In this case, a process can be initiated before a civil judge so that the seller responds for the defects of the vehicle, but this process can be long, tedious and its result uncertain.

The buyer may complain to the Superintendence of Industry and Commerce, who may order the producer and the dealer to return the money or change the vehicle, as it is said popularly, for not having hit upon the joke. So, inevitably, a recurring failure within the warranty period results in the change of the car or the return of the money?

The consumer’s statute says that if the fault is repeated, the consumer You can request the change of the good or the return of the money, if the guarantee is valid. But the rule gives the dealer more than one opportunity to correct the failure, especially if it is complex (electronic components or noise, for example).

What happens when the cars of the same brand, range or model have the same failure? example, a well-known brand has around 50,000 kilometers problems with the water tank of the cooling system, which leads to the failure of the radiator The manufacturer and the dealer have the obligation to inform the superintendent delegate for consumer protection when there is claims for the same cause that affect 4 percent of the vehicles sold of that model.

Likewise, they must inform him or her what are the corrective and the term within which the vehicles will be repaired or the parts that have turned out to be defective will be changed, without cost for the owners when Applying for Car Loans Online.

Remember that in these cases the tests are final. Should a dealer or manufacturer answer for the damages derived from the poor quality of the fuel that is distributed? A frequent damage to illustrate this circumstance are the injectors of the vehicles, which suffer due to the poor quality of the fuel distributed in some regions of the country.

On Applying for Car Loans Online, the direct response is that dealers should not respond for this type of damage, if it is attributable to poor fuel quality. To be covered by the guarantee, you must prove that you tank in “safe areas”.