Without a doubt, e-commerce has made national borders less important. Cross-border e-commerce is a reality, with billions of transactions being made online in non-local markets. However, the physical dispatch of goods still remains problematic. There are different solutions and best practices regarding international shipments, but none of them is able to solve problems instantly thanks to Freight Forwarding Software.

Follow some simple ideas to make the most attractive shipments for customers: Offer more options with different delivery times. As for domestic shipments, it is usually offered a more expensive express option alongside the more economical and slow standard delivery. For international shipments, however, many merchants offer only one option.

Even international customers, just like the national ones, show specific preferences regarding the price or delivery time ratio. Free shipping is a big draw factor, but make sure at least that the price of the shipment includes the final costs. For customers it does not seem to be a problem going to a store, despite the costs involved.

Be sure for each destination that the documentation attached to the package is complete: each country outside some regions has in fact different rules for the import of products, so to avoid problems with delivery it is important to attach all the necessary documents to send your parcels abroad.

How to make shipments for international customers more attractive. When it comes to online shopping, however, if the logistics costs are transparent, customers tend not to accept them willingly. As a result, the free shipping offer has been an important factor for the growth of e-commerce. Customers would like international shipping to be free, but the e-commerce economy does not allow it. However, customers must at least know exactly how much the total costs of shipping are.

Duties for the importation of goods Not all countries apply fixed, foreseeable and clear taxes on goods shipped, but customers do not want to pay the consequences of this lack of clarity. If you make international shipments, it would be a good idea to work with a logistics service provider that can provide you with the total cost of international shipments in real time thanks to the Freight Forwarding Software.

Use the local postal system for part of the shipment. Some countries can count on a reliable postal system offering complete services. In other countries, however, the logistical aspect is so poorly developed that some regions are only accessible to the local government subsidized local system. In these cases, it may be reasonable to use the local postal system only for the last part of the shipment.